Reviews

From the initial design meetings to the celebration of the finished project, KCB was professional throughout. The attention to detail is mindblowing! Their commitment to customer satisfaction is beyond 5 star. Both Travis and Shari bring unique ideas to consider and really listen to your wants and needs. Their estimates are very detailed and you really understand the depth of the project and all the steps necessary to complete it. We will continue to use KCB for all of our projects, without a doubt!

-KP


When looking for a contractor to remodel your home, you want experience, creative talent, diligence and integrity. We found all of that plus more with Ketron Custom Builders. We hired Ketron to convert our unfinished attic space into a master suite. The scope of the project involved challenges unique to a Victorian home that Ketron managed with skill and attention to detail. All members of the team are knowledgeable craftsmen that share a commitment to quality. From the basics to the finishing touches, they helped us to make design decisions that would create the space we wanted. Communication was excellent with team members and we trusted them to be in our home. Their professionalism and reliability was unbeatable. The completed renovation was an amazing transformation into a functional retreat in our home. It was a great experience and we would highly recommend Ketron Custom Builders for any home project.

-JK


We signed a contract with Travis Ketron after reviewing the most detailed estimate we received from the seven contractors interviewed. He began demolition less than 2 weeks later. Ten months later he presented us with a completed project.

Excellence is what we received from this construction team. Not only were we promised a job done to our wishes we were promised a job that we would be happy with once they were done! He said ‘what ever you want us to do we’ll get the job done’ …and they did. I never felt as if my idea of what I wanted for our home was out of the question, too demanding, far sighted, or ridiculous. They respected our desires and our vision and helped us attain it with encouragement and experienced support.

For my husband and I to have survived (and we can even say we thrived through this experience) over the last 10 months living in a construction zone, may well have been a test of our successful marriage, but we must be honest in saying so much of it was certainly due to Ketron Construction and to how they truly cared about our home, our projects and our living. They helped make our house our dream home.

-KHS


I am pleased to recommend Ketron Custom Builders for both new construction and remodeling. Having been in the home building business for over 35 years I have had ample opportunity to observe companies perform atvirtually every level of competence from best to worst.

During a 10 month period, I hired Ketron Custom Builders to manage the total renovation of and addition to a 125 year old Italianate architecture residence in the German Village Historical District of Columbus, Ohio. We would highly recommend Ketron Custom Builders. Travis and his team are very skilled, use solid construction practices and are very customer focused. They also manage the customer’s budget well.

Having now completed this major renovation of the home now valued at approximately $1,500,000.00 I am extremely pleased with the work and service provided by KCB. Throughout the duration of the project Travis Ketron and his team consistently demonstrated professionalism qualities seldom experienced in home building. Their overall quality was exceptional. Their timely production and consistent productivity allowed the project to be completed virtually on schedule.

Ketron’s focus on job site professionalism resulted in a safe and clean work environment. Their accurate and complete accounting provided timely financial measurement. Most of all, their commitment to quality and customer satisfaction was uncompromising. Anyone desiring a qualified and dedicated custom home builder should consider themselves fortunate when teaming with KCB.

-PGF


Ketron Custom Builders has completed several home remodeling projects for us. Each project has not only added incredible beauty to our home but has been completed in a timely manner with the utmost professionalism and responsibility in every phase of the job.

Our latest project has been most spectacular and exceeded even our highest expectations. Ketron Custom Builders completely remodeled our master bath. We had waited many years to update our master bath and wanted something really great but did not really know where to start. Travis and Shari and the team guided us through every step to create the bath of our dreams. They added so many custom touches to make our bath truly special and unique.

In addition to this project they updated our basement and totally created a warm and inviting enviroment in what was previously a seldom used space.

-JK


The quality of the work by Ketron Custom Builders is second to none. Their level of craftsmanship is consistent, regardless of who is working on your job. Their employees are knowledgeable, friendly and were very respectful of our home. The owner is always available to address questions or concerns. They provide constant communication as to the status of your project. Lastly, their estimates were spot on and there were no surprises when it came time for billing.
I would recommend them to anyone without hesitation.

-DB


We chose Ketron Custom Builders because we had an old house renovation that needed a lot of attention to detail. We liked that Travis and the team was very “hands on” and we always felt like we were a priority. All the people working on our project (including the subs) were all really good people. I trusted them to be in my home when we were living there and they were very respectful of our property. The neighbors were even impressed with how clean they kept the work site. That care and dedication went a long way. We had an 11 month project that was extensive and we really wanted the experience to be as painless as possible. It was! We couldn’t be happier with the outcome and now that we are almost a year from when we finished, we continue to talk to them and they are very responsive to anything we might need – no matter how small. Overall, a great experience.

-WK


Scope of the project: Complete kitchen and partial first floor renovation. Early on in the contractor interview process, it was clear that this company was different. In fact, they were hired after only a few short meetings. Especially attractive was the fact that they possessed the ability to complete the design as well as the material and appliance selections in-house. Not to mention the experience and no-nonsense attitude of the husband and wife ownership team. The project was completed ahead of schedule and would have been even more so if not for a delay in shipment of one of the materials used!

Ketron personnel are extremely professional, courteous and its evident in their work how much pride is flowing through it. They use what they call a “lead carpenter” who doubles as the site supervisor who is responsible for the home when work is going on. The level of comfort we felt with this arrangement was second to none. Although we did not need to vacate the premises during construction, often we were unable to be onsite due to other obligations. We necessarily had to put a high level of trust into whomever we chose as the contractor and Ketron did not disappoint.

Simply put, Ketron is synonymous with trust. It truly was both rewarding and fun to arrive home in the evening to find the project changing on a daily basis as it progressed toward its completion while never having to worry about who or what was going on at the house!!! The final result of the project was better than we could’ve imagined. We still cannot believe the attention to detail and quality workmanship that was used. The end of the project was almost bitter sweet as we felt like we wanted the relationship to continue. How many times have you felt that way about a service provider??

In fact, we almost immediately began to consider what the next Ketron project would be in our home!!!

-CD


I hired Ketron Custom Builders in 2007 to do a whole house renovation and significant addition to my Victorian Village American four square home. It was a complex project of significant scope, and my desire was to return the home to its original arts and crafts splendor (with the Victorian Village Commission approving all changes) and modernize, adding a luxury kitchen and second floor master suite. After that first experience… I can’t imagine ever using a different contractor. The wood work in the addition so closely matches the original woodwork that it is almost impossible to tell them apart, and the quality of the construction has stood the test of time. They went the extra mile on each detail, and looked for creative solutions at each step of the project. In the years that followed Ketron has completed a screened-in three season room (with removable glass windows) and completed numerous smaller projects. Ketron’s attention to detail, creativity and integrity are excellent and the customer service I receive from all the members of the team (from owner to the most junior member of the team) have frankly spoiled me. I always feel like their #1 priority, and know I will get 100 percent on each job.

-HB


We hired Ketron Custom Builders in 2014 for an extensive remodel of our 1880 Victorian Village home. Despite encountering numerous structural deficiencies during the project, Ketron worked with us every step of the way to make the best choices for us and our home. We brought our own decorator to the mix and Ketron was able to work with him throughout the entire process; we really appreciated willingness to collaborate through every step of the process. We came to appreciate Ketron’s attention to detail through every phase of our project from inception to finishes.

-PF


Ketron Custom Builders seamlessly integrated a kitchen, mudroom and master closet into our 100+ year old home. They were attentive to even the smallest of details. For example, they installed new floor boards that matched the old ones exactly and built door and window mouldings with the same profile as the old ones.

I felt comfortable having all thier employees in my home.

They were very knowledgeable and informative on every conceivable topic and I appreciated the input and assistance they offered throughout the project. They offered exemplary guidance on everything from flooring and light fixtures to whole house sound systems and gutters.

I would definitely recommend Ketron Custom Builders.

-JB


We have worked with Ketron Custom Builders on 4 projects, a large backyard patio and outdoor fireplace, beer taps, custom interior barn door and interior remodeling/basement project. Their workmanship and attention to detail is outstanding. Travis and Shari have a great process, including thorough and creative designs and ideas and great customer service throughout the entire project. The final products have exceeded our expectations. The project managers are also excellent craftsman, as well as people you can trust to be in your home when you are not. We certainly would recommend them for any project and will definitely be continuing to use them in the future.

-NC


I interviewed at least 5 contractors before I hired Ketron Builders. My husband is a new paraplegic and as a result, our needs were different than most. It was critical that they were met. Had I gone with the first contractor I talked to, we might have ended up with a nice bathroom, but it wouldn’t have worked for someone in a wheelchair. We needed Ketron Builder’s experience with universal design.

Our bathroom was very small, with no possibility of wheelchair access. Ketron figured out the best way to expand the bathroom space so my husband could have a spacious wheel in shower. In addition, they took a lot of time and care working with him to get the positioning of the grab bars, the toilet, the sink and the linen closet just right for his ease of use. That was impressive and they got it right.

From my perspective, Ketron had the needed credentials and experience. I got a very attractive, functional bathroom that matches our older home’s décor, and I was only without a shower for 4 days. How they did that was pure magic.

I would and have recommended them to others.

-ED


Ketron Custom Builders did a complete renovation of our kitchen including custom cabinets by Cooley, granite countertops, a relocated island, a new lighting package, rerouted heating and electrical systems and flooring. The quality of their work was excellent. Travis and Shari Ketron were most helpful in the design and selection process. The lead carpenter Jarred Wilson did superb work himself and was also a conscientious supervisor of the sub-contractors. We always felt that he represented our interests often much better than we could have done ourselves.

Ketron also arranged for the staining of a wood floor in the living room and the installation of a floating wood floor in a passage way.
Again the work was of very high quality.

I give Ketron Custom Builders an excellent evaluation and would strongly recommend them.

-DH